Cathay Pacific Online booking Confirmation Page

Review End to End Customer Experience Review in Confirmation Page. A new premium travel lifestyle brand Cathay is launched that aims to bring travel together with everyday lifestyle.

Client

Cathay

Category

Aviation

Role

UI/UX Designer, Wireframe, UI, Prototyping

Timeline

3 months, Sep 2021 - Dec 2021

Objective
  • Current UI is not align with the existing guideline

  • Ensure the structure meets user expectations on booking confirmation page and the content on the section

User test

Method: Reorder and questionnaire
Device: Desktop/Mobile

User test result
Structure suggestion

Based on the user we reorder the structure and proposed the structure as below.